Terms of Service

Legal Notice

All notices from ANN MASTRONARDI INTERIOR DESIGN to You may be posted on our Web site and will be deemed delivered within thirty (30) days after posting. Notices from You to ANN MASTRONARDI INTERIOR DESIGN shall be made either by regular mail, sent to the address we provide on our Web site, or first class mail to our address at:
Delivery shall be deemed to have been made by You to ANN MASTRONARDI INTERIOR DESIGN five (5) days after the date sent.

Copyright Notice

All content appearing on this Web site is the property of ANN MASTRONARDI INTERIOR DESIGN.
Copyright © 2020 ANN MASTRONARDI INTERIOR DESIGN. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2020 ANN MASTRONARDI INTERIOR DESIGN. All rights reserved.

Trademarks

All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by ANN MASTRONARDI INTERIOR DESIGN. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of ANN MASTRONARDI INTERIOR DESIGN or any third party, except as expressly granted herein.

Terms of Use

This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. ANN MASTRONARDI INTERIOR DESIGN and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if ANN MASTRONARDI INTERIOR DESIGN believes that customer conduct violates applicable law or is harmful to the interests of ANN MASTRONARDI INTERIOR DESIGN and its subsidiaries.

Privacy Policy

This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. ANN MASTRONARDI INTERIOR DESIGN and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if ANN MASTRONARDI INTERIOR DESIGN believes that customer conduct violates applicable law or is harmful to the interests of ANN MASTRONARDI INTERIOR DESIGN and its subsidiaries.

Shipping and Delivery

At this time, ANN MASTRONARDI INTERIOR DESIGN ships merchandise to locations within Canada and the United States.  The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.  Import and Customs duties within the United States may apply and will be the responsibility of the recipient.  Please also note that due to Covid-19, the standard ship times may vary.

International

International shipping to certain destinations will be provided but the customer will assume responsibility for all costs in respect to international shipping.

Due to disruptions in the global supply chain in the wake of the COVID-19 crisis, FedEx has announced a surcharge on all FedEx Express international packages and freight shipments beginning April 6, 2020.

Air cargo capacity remains limited, and we are incurring incremental costs as we continue to adjust our international networks to best deliver much-needed goods and services in this constrained environment.

Beginning Feb.15, 2021, the surcharge amount for some FedEx Express international package and freight shipments originating in the U.S. and destined to Canada and shipments originating in Canada and destined to Europe will increase. Updated charge amounts will apply and the recipient will assume all responsibility.

Customs and import duties may be applied to International orders and orders to the United States, when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details.

Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. ANN MASTRONARDI INTERIOR DESIGN is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.

Sales Tax

ANN MASTRONARDI INTERIOR DESIGN charges sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate and the location to which the order is being shipped.

RETURNS & EXCHANGES/SHIPPING:

To our valued customers, please note, due to Covid-19 currently, we are experiencing longer than usual shipping and processing times. Please be assured that your order and your business are of utmost importance and I appreciate your patience as we navigate through this together. Ensuring everyones safety is of utmost importance; therefore, we cannot accept any returns or exchanges on personal products at this time, but if you should experience an issue with your order, please contact me via email at www.info@livehealthyinteriors.com. Returns will be subject to a 25% restocking fee, plus the charge for freight both ways.

Custom Orders are manufactured especially for you, therefore, we do not accept cancellations, exchanges, or returns.  International orders are nonrefundable.

Please be advised that international shipping can take up to 15-20 business days or less to receive.  We do not provide monetary compensation for late delivery. Vendor ship times vary.

Please note, if you live in an area with a high risk of package theft, please reach out to me when you place your order to request a "signature required" delivery.

Regarding color or finish, due to the uniqueness and raw material used in designer products, the color, finish, and dye lot may vary on each product. Also, due to the nature of how products are crafted, the uiqueness of each item varies from piece to piece.  In addition, exposure to light and temperature changes can affect the condition of your merchanise over time.

THANK YOU FOR YOUR SUPPORT!

Warranties

The Content included in this Web site has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this Web site. ANN MASTRONARDI INTERIOR DESIGN makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Web site or Content, or the suitability, functionality, or operation of this Web site or it’s Content. By using this Web site, you assume the risk that the Content on this Web site may be inaccurate, incomplete, offensive, or may not meet your needs and requirements.

ANN MASTRONARDI INTERIOR DESIGN SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL ANN MASTRONARDI INTERIOR DESIGN BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
-- OR Depending on State --
The information and content on this server is provided "as is" with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Any warranty that is provided in connection with any of the products and services described on this Web site is provided by the advertiser or manufacturer only, and not by ANN MASTRONARDI INTERIOR DESIGN.

The references and descriptions of products or services within the Web site materials are provided "as is" without any warranty of any kind, either express or implied. ANN MASTRONARDI INTERIOR DESIGN is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on this Web site or of any of the products or services described hereon.

The descriptions of, and references to, products, services and companies on this Web site are the sole responsibility of the companies providing the information ("advertisers"), and not ANN MASTRONARDI INTERIOR DESIGN.
The inclusion of material on this server does not imply any endorsement by ANN MASTRONARDI INTERIOR DESIGN, which makes no warranty of any kind with respect to the subject matter of the server materials advertised.

A possibility exists that the server materials could include inaccuracies or errors. Additionally, a possibility exists that unauthorized additions, deletions, and alterations could be made by third parties to the server materials. Although ANN MASTRONARDI INTERIOR DESIGN tries to ensure the integrity and the accurateness of the server materials, it makes no guarantees about their correctness or accuracy. Before relying on any representation made in any of the server materials, check with the advertiser of the product or service to ensure that the information you are relying upon is correct.

Return Policy

You may purchase merchandise from this Web site by using any one of the payment options listed in (link to Payment Options). ANN MASTRONARDI INTERIOR DESIGN reserves the right to change its payment procedures at any time without prior notice to you.

Miscellaneous
VOID WHERE PROHIBITED: Although the information on this Web site is accessible worldwide, not all products or services discussed in this Web site are available to all persons or in all geographic locations or jurisdictions. ANN MASTRONARDI INTERIOR DESIGN and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Web site is void where prohibited.

GOVERNING LAW: In the event of litigation both parties agree that the Law of the State of business registration of ANN MASTRONARDI INTERIOR DESIGN shall apply and both parties shall consent to the jurisdiction of said State's courts, or in the event of diversity of citizenship, the United States District Court for the (District). Both parties expressly waive a trial by jury.

MISCELLANEOUS: The Terms and Conditions constitute the entire agreement between you and ANN MASTRONARDI INTERIOR DESIGN with respect to this Web site. The Terms and Conditions supersede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and ANN MASTRONARDI INTERIOR DESIGN with respect to this Web site. No modification of the Terms and Conditions shall be effective unless it is authorized by ANN MASTRONARDI INTERIOR DESIGN. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.

HOW TO MAKE A RETURN:

In the unlikely event your item arrives either damaged or defective, please follow the process below.  All claims must be made within 10 days of delivery.  Any claims made after 10 days will not be accepted.

Please contact me immediately at info@livehealthyinteriors.com to resolve your issue and verify return eligibility. To help resolve your issue, we will ask for photos to determine the best course of action (e.g. replacement, exchange, or refunds).

Please indicate the following: reason for the return, order number and product number if available.

Labels and original tags must be attached to garment.

Product must be new. unworn. unwashed.
Pack and seal your return securely in the original packaging if possible, waterproof package.

Delivery fees are nonreturnable.

Cover your address label and return the package to your local post office to:
Ann Mastronardi Interior Design
P.O. BOX 99900 BL 337 033
RPO ERIE PLAZA
LEAMINGTON, ON

CANADA
N8H 0E4

Keep your receipt and tracking number safe, as you will need this as your proof of return.
Eligible returns refunds will be processed after we receive your return (excluding weekends and holidays). Please allow up to 14 days for your credit to process.

Credit Card and PayPal refunds will only be credited to the credit card or account used on the original purchase.